Refund policy

@Anneke_Art  Refund Policy

We do not have to give a refund if you change your mind about a purchase — so please choose carefully. If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.

Consumer Protection helpline 0508 426 678 (0508 4 CONSUMER) www.consumerprotection.govt.nz

@Anneke_Art returns/exchange process.

Please note that we can only accept your returned artwork or print in the condition that it was dispatched in and ask that if returning that you carefully repackage the art print (in the exact same manner it was dispatched in). It is advisable that when returning you use a track and trace method. Upon our receipt of the returned item (s) and we have had the opportunity to examine the art, we will organise a refund, credit note or replacement art piece (additional charges will apply) to your nominated bank account.